Support Service
manage your critical infrastructure
Our Support enables companies to focus on their strengths & core business activities, whilst leaving all or part of the IT function with your trusted partner – Techmarket.
IT Support
IT systems are critical to ensuring that businesses function correctly and efficiently and it’s crucial that you select a high-quality partner to provide your Maintenance Contract.
Our Support enables companies to focus on their strengths & core business activities, whilst leaving all or part of the IT function with your trusted partner – Techmarket. We offer an effective flexible support and breakdown solution to respond to customer requests as and when required on a pay as you go basis.
Our maintenance and support contract provides:
- Easily contactable helpdesk
- Helpdesk staff who are easy to communicate with and helpful
- Highly skilled 1st line support staff
- Easy to use Remote Control software
- A reliable issue escalation process
- Fast guaranteed response time
- A team of ‘on-the-road’ engineers who can visit your site
- An IT Support company who is responsive & willing to help
